Pricing and fees

Every activity price is set by the host who lists it and is shown per person and as a booking total in Indian rupees (₹) before you pay. There is no hidden charge: the total on the payment screen is the amount debited.

Creating an account, browsing, listing your own free hours and messaging about a confirmed booking are free. There is no subscription and no listing charge.

TAVIYO currently charges a 0% platform fee. Existing bookings keep their stored fee terms. Host payouts follow the price and deduction terms recorded for each booking; gateway charges are not automatically an extra deduction from every host payout.

Hosts are responsible for their own tax obligations on the income they earn. Any applicable GST deduction follows the confirmed terms stored with the booking. GST on a gateway processing fee does not establish the GST rate on an activity.

Payments are collected in Indian rupees through authorized RBI-licensed payment gateways (supporting UPI, cards, net banking, and wallets). TAVIYO never sees or stores your card or bank credentials.

After a host accepts your request you have 60 minutes to complete payment. If the window passes, the booking may be cancelled and the slot released.

For bookings using original-price payout terms, TAVIYO-funded promo discounts do not reduce the original-price basis. Applicable deductions use the stored booking terms. Refunds reduce the affected earnings proportionally.

New policy-version-3 earnings must pass both normal clearance and the 48-hour reporting window before payout. Open refund cases hold the affected earnings. Pending payouts may be released, processing transfers require reconciliation, and recoveries after completed payouts are recorded separately. Unresolved recoveries can block a new payout.

For new policy-version-3 bookings, both 1-to-1 activities and community events receive a full refund at least 8 hours before start, 50% from 4 to less than 8 hours, and no standard refund under 4 hours. A 15-minute booking grace period gives a full refund only when start is strictly more than 4 hours away. Earlier bookings retain their recorded cancellation terms.

Cancel is available until start unless you have checked in. A host cancellation before start refunds the remaining captured payment in full. Attendees can report an activity issue within 48 hours after its scheduled end. All refund disputes are reviewed by an independent administrator for both one-to-one activities and community events. Refunds are limited to actual payment less previous or queued refunds; promo discounts are not cash. See the Refund and Cancellation Policy for the complete rules.